TERMS AND CONDITIONS

SUTOSCIENCE TERMS AND CONDITIONS

Last Updated:  June 28, 2024

1. Your Acceptance

Welcome to the Terms and Conditions for Sutoscience. This is an agreement (“Agreement”) between Sutoscience, LLC  (“Sutoscience"), the owner and operator of the www.amysuto.com website and any other Sutoscience branded sites along with any products or services sold via the website (collectively the “Site”) and you (“you”, “your” or “user(s)”), a user of the Site.  

Please be aware that there are ARBITRATION AND CLASS ACTION PROVISIONS contained in this Agreement.

Throughout this Agreement, the words “Sutoscience,” “us,”  “we,” and “our,” refer to our company, Sutoscience, LLC as is appropriate in the context of the use of the words.  Where you purchase any services from Sutoscience, LLC such services shall be agreed upon via the Sutoscience, LLC Master Services Agreement executed by and between you and Sutoscience   

By clicking “I agree,” purchasing any products, or accessing the Site you agree to be bound by this Agreement and the Privacy Policy.  We may amend this Agreement at any time and may notify you if we do so.  

2. Information Submission

Users may be required to register or submit information to the Site before accessing portions of the Site. Your information will be collected and disclosed in accordance with our Privacy Policy. All users are required to provide truthful and accurate information when registering for our Site.  Where we offer account sign-ups, users may only register for one account.  We reserve the right to verify all user credentials and to reject any users. You are entirely responsible for maintaining the confidentiality of your password and account and for any and all activities that occur under your account. You agree to notify Sutoscience immediately of any unauthorized use of your account or any other breach of security. Sutoscience will not be liable for any losses you incur as a result of someone else using your password or account, either with or without your knowledge.  

3. Ownership

The Site and any related services provided are owned and operated by Sutoscience including all text, data, graphics, photographs, images, audio, video, trademarks, service marks, trade names and other information, visual or other digital material, software and all other content or any description available on the Site or available via a link from Site to a page created by Sutoscience on another website (collectively, the “Sutoscience Content”).  The Sutoscience Content is the sole property of Sutoscience and/or its licensors.  All Sutoscience Content is protected by United States and international copyright, trademark, service marks, patents, trade secrets and other proprietary rights and laws.  Any information found on the Site or any products is for general informational and educational purposes only and is not an endorsement of any kind.  Do not take any actions or refrain from taking actions based on any information found on the Site.  Use of the Sutoscience Content for any purpose not expressly permitted in this Agreement or otherwise consented to by Sutoscience is prohibited. You may not otherwise copy, reproduce, perform, distribute, display or create derivative works of the Sutoscience Content.  

4. Privacy

Please read Sutoscience’s Privacy Policy for more information regarding our collection and use of your information.  The Sutoscience Privacy Policy is integrated into this Agreement by reference and you must agree to all provisions of our Privacy Policy before using our Site or purchasing any products.  You may not be required to create a user account when you use our Site; however, we may collect information from you when you decide to order any products via the Site.

5. Site Availability and Modification

Although we will attempt to provide continuous Site availability to you, we do not guarantee that the Site will always be available, work, or be accessible at any particular time.  We reserve the right to alter, modify, update, or remove our Site at any time.  We may conduct such modifications to our Site for security, intellectual property, legal, or various other reasons at our discretion, and we are not required to explain such modifications.  For example, we may provide updates to fix security flaws, or to respond to legal demands.  Please note that this is a non-binding illustration of how we might exercise our rights under this section, and nothing in this section obligates us to take measures to update the Site for security, intellectual property, legal, or other reasons.

6. Third Party Links

The Site may contain links to third party websites that are not owned or controlled by Sutoscience.  Sutoscience has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.  In addition, Sutoscience will not and cannot censor or edit the content of any third-party website.  By using the Site, you expressly release Sutoscience from any and all liability arising from your use of any third-party website.

7. Your Conduct While Using The Site

When accessing or using our Site, you are solely responsible for your actions and you agree to abide by the following rules of conduct:

      • You will not copy, distribute or disclose any part of the Site in any medium, including without limitation by any automated or non-automated “scraping”;

      • You will not attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Site;

      • You will not use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Site or to extract or export data collected through the Site;

      • You will not take any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure; 

      • You agree not to use the Site to stalk, harass, bully or harm another individual;

      • You agree that you will not hold Sutoscience responsible for your use of the Site;

      • You agree not to violate any requirements, procedures, policies or regulations of networks connected to Sutoscience;

      • You agree not to interfere with or disrupt the Site;

      • You agree to not violate any US federal laws, state laws, or local laws while using the Site; and

      • You agree not to use the Site in any way that is: misleading, unlawful, defamatory, obscene, invasive, threatening, or harassing.

If you are discovered to be undertaking any of the aforementioned actions your privileges to use our Site may at our discretion be terminated or suspended.  Generally, we will provide an explanation for any suspension or termination of your use of any of our Site, but Sutoscience reserves the right to suspend or terminate your access at any time without notice or explanation. 

8. Intellectual Property

The name “Amy Suto”, “Sutoscience,” the design of the Sutoscience Site along with Sutoscience created products, text, writings, images, templates, scripts, graphics, interactive features, marks, and logos contained therein (“Marks”), are owned by or licensed to Sutoscience.  The Marks are subject to copyright and other intellectual property rights under US laws and international conventions. Sutoscience reserves all rights to the Marks not expressly granted. 

9. User Content

A user’s ability to submit or transmit any information through the Site, including but not limited to text, information, photos, images or any other information will be referred to as “User Content” throughout this Agreement. All User Content you submit to the Site will be owned by you, the user.  Please be aware that we are not required to host, display, migrate, or distribute any of your User Content and we may refuse to accept or transmit any User Content.   You agree that you are solely responsible for any User Content submitted and you release us from any liability associated with any User Content submitted.  You understand that we cannot guarantee the absolute safety and security of any such User Content.  Any User Content found to be in violation of this Agreement or that we determine to be harmful to the Site may be modified, edited, or removed at our discretion. Sutoscience does not endorse and may not verify, monitor, or restrict any of its users or any User Content submitted.  You agree that any User Content or any other information may be inaccurate, unsubstantiated or possibly even incorrect.  

When submitting any User Content to our Site you represent and warrant that you own all rights to the User Content and you have paid for or otherwise have permission to use any User Content submitted.

When you submit any User Content to us, you grant Sutoscience, its partners, affiliates, users, representatives and assigns a non-exclusive, fully-paid, royalty-free, irrevocable, world-wide, universal, transferable, assignable license to display, publicly perform, distribute, store, broadcast, transmit, reproduce, modify, prepare derivative works, and otherwise use and reuse all or part of your User Content in any way we see fit, for commercial or non-commercial use.  It is important for you to grant us this license so that we may transmit your User Content to other users through our Site. Additionally, although you own all User Content submitted by you, we own all layouts, arrangement, metadata, and images that are used to render your User Content through our Site.  

10. Orders and Payment 

Sutoscience may allow you to purchase items through our Site.  Where making a purchase you will be prompted to input your payment information or pay through a third-party payment portal.  You agree that we may charge the full amount listed at checkout to your credit card or other payment method listed including taxes and other fees.  Your payment information will be shared with our third party payment processor.  By purchasing anything from our Site you also agree to the terms and conditions of our third party payment processor.  Please be aware that all payment information will be stored and secured by the payment processor and not us. An order contract is not created until we process your payment and send you an order confirmation notice.

11. Order Acceptance

All orders are subject to availability.  An order contract is not created until we accept and acknowledge your order and send you an order confirmation (“Order Confirmation”).  For this reason, you agree that even after you receive an Order Confirmation we may cancel your order without penalty.  We reserve the right to refuse shipments of products to you and to cancel any orders for any reason at any time.  Orders need time to process and prepare for shipping; however, please be aware that some purchases may take additional processing time. 

12. Refunds 

Refunds are not generally available for our products.  If you feel that you may be entitled to a refund please contact us at amy@amysuto.com to begin the refund and return process. 

13. Chargebacks

If we believe that you have participated in a fraudulent chargeback we will pursue our claims against you to the fullest extent allowed by law.  We will forward your information to the applicable law enforcement agency and your fraudulent chargeback may result in either a civil fine or jail time.

14. Credit Card Declines

Where your credit card has been declined after our products have been shipped, you agree that we may resubmit your charge until such charge is fully paid, whether the charge is made as one additional charge or as installments.

15. Digital Download Purchases

For any Sutoscience Content sold as a digital download through the Site the following conditions shall apply:  For each digital download purchase you are granted a limited, non-assignable, non-sublicensable, revocable, non-exclusive worldwide license to use such digital download purchase for your own personal and internal business purposes. You do not receive any ownership interest to any digital download purchase merely the license granted. You may not make public, share, repurpose, make derivative works with, publish, distribute, or otherwise make available any portion of the digital download. You may only retain one copy of your digital download purchase and you may not make any copies of such digital download.  Further, you may not share your license with any third parties.  If you have violated this Agreement or the license terms stated above we reserve the right to revoke your license to use any digital download purchased. 

16. Services Purchased

Where you have purchased any services from Sutoscience the services shall be subject to and governed by the SUTOSCIENCE LLC MASTER SERVICE AGREEMENT  located at: [insert url].  Where this Agreement and the Sutoscience Master Service Agreement directly conflict, the Sutoscience Master Service Agreement shall control.

17. Taxes

Depending on the laws of your jurisdiction you may be taxed for any payments or purchases.  In the event that we do not collect the applicable taxes, you agree that you are still responsible for any applicable taxes owed, including, but not limited to, sales tax.  

18. Product Issues, Availability, and Pricing

It is possible that some of the products listed on our Site may be incorrectly priced, improperly labeled, or unavailable.  Additionally, other errors may be displayed on the product page. Where an error exists, we will attempt to remedy such error, but we cannot guarantee the accuracy of our product listings at all times.  Although we try to keep all products on our Site available and on hand, there may be times where such products or specific sizes or colors, are unavailable. 

We attempt to have updated pricing on our Site.  However, as many products are listed and as prices may consistently change, we cannot guarantee that any price displayed is the correct price for any of the products listed on our Site.  In the event that any prices are mislabeled we reserve the right to cancel your order or to notify you of our updated price.  You must then agree to our updated pricing before your order shall be fulfilled.

19. Product Photos and Sizing

Please be aware that all photos of any products on the Site are for illustrative purposes only.  Although we use reasonable efforts to ensure that our products are almost entirely similar to the photos offered on our Site, it is possible that some photos shown on our Site may not exactly match the actual product.  The final products received by you may vary slightly in color, size, look, finish, or style.  Additionally, you should be aware that all sizing and measurements are approximate and not exact.

20. Limitation of Liability; Representations and Warranties

USE OF THIS SITE INCLUDING ANY SERVICES PROVIDED, THE SUTOSCIENCE CONTENT, AND ALL PRODUCTS AND ITEMS PURCHASED, ARE AT YOUR EXCLUSIVE RISK, AND THE RISK OF INJURY FROM THE FOREGOING RESTS EXCLUSIVELY WITH YOU.

    1. EXCEPT FOR ANY WARRANTIES AS EXPRESSLY PROVIDED WITHIN THIS AGREEMENT, THE SITE, ANY SERVICES, AND ALL PRODUCTS SOLD ON THE SITE ARE PROVIDED “AS IS,” “WITH ALL FAULTS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.

    2. SUTOSCIENCE DOES NOT WARRANT THAT THE SITE, ANY SERVICES OFFERED, OR ANY PRODUCTS OR ITEMS SOLD WILL BE: (1) UNINTERRUPTED OR ERROR FREE; (2) FREE FROM DEFECTS OR ERRORS; (3) FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR (4) BE ACCURATE, FUNCTIONAL, OR RELIABLE.

To the extent permitted by applicable law, we (including OUR officers, directors, agents, AFFILIATES, and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from your use of the Site, OUR services, AND OUR PRODUCTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT Sutoscience HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.  In the event that your jurisdiction does not allow us to exclude all liability, you agree that our total liabIlity to you will not exceed the total amount you have spent on your purchases via the site OR one hundred us Dollars ($100 USD), WHICHEVER IS GREATER.  Specifically, in those jurisdictions not allowed, we do not disclaim liability for: (a) death or personal injury caused by Sutoscience’s negligence or that of any of its officers, directors, agents, affiliates, or employees; (b) fraudulent misrepresentation; or (c) any liability which it is not lawful to exclude either now or in the future.

21. Release

IF YOU ARE A RESIDENT OF A JURISDICTION THAT REQUIRES A SPECIFIC STATEMENT REGARDING RELEASE THEN THE FOLLOWING APPLIES.  FOR EXAMPLE, CALIFORNIA RESIDENTS MUST, AS A CONDITION OF THIS AGREEMENT, WAIVE THE APPLICABILITY OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”  YOU HEREBY WAIVE THIS SECTION OF THE CALIFORNIA CIVIL CODE.  YOU HEREBY WAIVE ANY SIMILAR PROVISION IN LAW, REGULATION, OR CODE THAT HAS THE SAME INTENT OR EFFECT AS THE AFOREMENTIONED.  YOU RELEASE US FROM ANY LIABILITY (INCLUDING liability, claims, demands, actions, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death), RELATING TO ANY SUTOSCIENCE CONTENT, OUR SERVICES, AND PRODUCTS SOLD, AND YOU RELEASE US, OUR OFFICERS, DIRECTORS, AGENTS, AFFILIATES, AND EMPLOYEES FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY PRODUCTS PURCHASED OR ANY CLAIM YOU HAVE AGAINST US.    YOU UNDERSTAND THAT THE USE OF SOME PRODUCTS PURCHASED involves certain risks, hazards, and dangers, which may include, but are not limited to, the risk of bodily injury, property damage, and death. YOU AGREE THAT YOU HAVE voluntarily chosen to participate in AND USE THE PRODUCTS SOLD, knowing the risks involved.

22. Indemnity

You agree to defend, indemnify, and hold harmless Sutoscience, its officers, directors, agents, affiliates, and employees, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from: 

  • Your use of any Sutoscience products and services; 

  • Your violation of any term of this Agreement; and

  • Your use of the Sutoscience Site.

This defense and indemnification obligation will survive the termination or expiration of this Agreement.  You also agree that you have a duty to defend us against such claims and we may require you to pay for an attorney(s) of our choice in such cases.  You agree that this indemnity extends to requiring you to pay for our reasonable attorneys’ fees, court costs, and disbursements.  In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim and you shall be liable for the damages as though we had proceeded with a trial.

23. Choice of Law

This Agreement shall be governed by the laws in force in the state of Arizona.  The offer and acceptance of this contract is deemed to have occurred in the state of Arizona.

24. Forum

By using this Site, you agree that:  (1) any claim, dispute, or controversy you may have against us, Sutoscience or the Site arising out of, relating to, or connected in any way with this Agreement or any products purchased shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) and conducted before a single arbitrator pursuant to the applicable Consumer Rules and Procedures established by AAA (“Rules and Procedures”); (2) the claim or dispute must be brought within one (1) year of the first date of the event giving rise to such action and the arbitration shall be held in Phoenix, AZ; (3) the arbitrator shall apply Arizona law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law; (4) there shall be no authority for any claims to be arbitrated on a class or representative basis; arbitration can decide only your and/or Sutoscience ’s individual claims; and the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; (5) both parties will bear their own costs of representation and filing for the dispute; (6) where possible and allowed for under the AAA Rules and Procedures, both parties shall be entitled to appear using written briefs, electronically or telephonically for all proceedings;  and (7) with the exception of subpart (4) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by the AAA, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (4) is found to be invalid, unenforceable or illegal, then the entirety of this Arbitration Provision shall be null and void, and neither you nor Sutoscience shall be entitled to arbitrate their dispute. For more information on AAA and its Rules and Procedures, users may visit the AAA website at http://www.adr.org.  This arbitration agreement does not apply to any intellectual property infringement claims or any claims that require injunctive relief all such claims shall be heard in a court of competent jurisdiction located within Maricopa County. AZ.

25. Arbitration Opt Out

You may opt-out of this dispute resolution provision by notifying Sutoscience within 30 days of the date on which you entered into this Agreement or purchased a subscription, whichever is earlier. You must do so by writing to Sutoscience LLC c/o Amy Suto, 3218 E Bell Rd Unit #1051 Phoenix, AZ 85032, attn: Arbitration Opt-Out, and you must include your name, address, account information, and a clear statement that you do not wish to resolve disputes with Sutoscience through arbitration.  Where you opt out of arbitration, all disputes shall be heard in a court of competent jurisdiction located within Maricopa County. AZ

26. Class Action Waiver

You and Sutoscience agree that any proceedings to resolve or litigate any dispute whether through a court of law or arbitration shall be solely conducted on an individual basis.  You agree that you will not seek to have any dispute heard as a class action, representative action, collective action, or private attorney general action.

27. Force Majeure

You agree that we are not responsible to you for anything that we may otherwise be responsible for, if it is the result of events beyond our control, including, but not limited to, acts of God, war, insurrection, riots, terrorism, crime, labor shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, failure or shortage of infrastructure, shortage of materials, pandemic, or any other event beyond our control.

28. Severability

In the event that a provision of this Agreement is found to be unlawful, conflicting with another provision of the Agreement, or otherwise unenforceable, the Agreement will remain in force as though it had been entered into without that unenforceable provision being included in it.

If two or more provisions of this Agreement or any other agreement you may have with Sutoscience are deemed to conflict with each other’s operation, you agree that Sutoscience shall have the sole right to elect which provision remains in force.  

29. Non-Waiver

We reserve all rights permitted to us under this Agreement as well as under the provisions of any applicable law.  Our non-enforcement of any particular provision or provisions of this Agreement or any applicable law should not be construed as a waiver of the right to enforce that same provision under the same or different circumstances at any time in the future.

30. Survival

All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, licensing, ownership provisions, warranty disclaimers, indemnity, class action, arbitration, and limitations of liability.  You agree that we are not required to provide you with access to our Site and may terminate our Site at any time and for any reason.

31. Termination

We may terminate your access to the Site if we determine that:  (1) you have violated any applicable laws while using our Site; (2) If you have violated this Agreement or any other of our Site policies; or (3) if we believe that any of your actions may harm the Sutoscience Site, our business interests, or any third party, at our sole decision or discretion.  In the event of termination, we will strive to provide you with a timely explanation; however, we are not required to do so.

32. Age

All users who access the Site must be eighteen (18) years of age or older.  In order to purchase anything from the Site you must be eighteen (18) years of age or older.

33. Assignment

You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent.  We may assign our rights and/or obligations under this Agreement to any other party at our discretion.

34. Amendments

We may amend this Agreement from time to time.  When we amend this Agreement, we will update this page and indicate the date that it was last modified or we may email you.  You may refuse to agree to the amendments, but if you do, you must immediately cease using our Site. 

35. Electronic Communications

The communications between you and Sutoscience use electronic means, whether you visit the Site or send Sutoscience e-mails, or whether Sutoscience posts notices on the Site or communicates with you via e-mail.  For contractual purposes, you:  (1) consent to receive communications from Sutoscience in an electronic form; and (2) agree that all terms, conditions, agreements, notices, disclosures, and other communications that Sutoscience provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.  The foregoing does not affect your statutory rights.

36. California Users

Pursuant to California Civil Code Section 1789.3, any questions about pricing, complaints, or inquiries about Sutoscience must be sent to Sutoscience, Sutoscience LLC c/o Amy Suto, 3218 E Bell Rd Unit #1051 Phoenix, AZ 85032, or via email: Sutoscience: amy@amysuto.com 

Lastly, California users are also entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA  95834, or by telephone at (916) 445-1254 or (800) 952-5210.